Why can’t I include my address, e-mail address or phone number in my letter?

We take personal information security very seriously. For this reason, we handle all child letters directly and ask that you not share your personal contact information with your child.

Your letters are sent to the Australian office and then to your child’s country. Sharing your personal contact information can put you and your child at risk.

Some sponsors in other organisations who have shared their personal contact information have received solicitations for money from people claiming to be friends or family members of their sponsored child. There have also been situations where children have been placed at risk in their communities due to their direct contact with a sponsor from the developing world.

We cannot protect you or your child unless we are able to monitor the correspondence process.

 

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Categories: General Heart For Kids questions, Letters to sponsored children
Tags: letters, location, security
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